At The Source Print Management, your privacy is of utmost importance to us. We are committed to being clear and honest about the personal data we collect, how we use it, and the measures we take to protect it.
What Information Do We Collect?
When you contact us via our website, phone, or email, we may collect certain personal information to ensure we can assist you effectively. This may include:
- Name, Address, and Postcode:
We collect this information so we can process orders, deliver products, and send any necessary communications regarding your order.
- Email Address:
Your email is used to confirm orders, provide updates, and, where applicable, send you marketing communications. You will be added to our marketing database unless you choose to opt-out.
- Telephone Number:
We use your phone number to quickly reach you if there are questions about your order or if further clarification is needed.
- Referral Information:
We ask how you found out about us so we can better understand and improve the effectiveness of our marketing efforts.
- Correspondence Records:
Any correspondence you have with us (via phone, email, or in writing) may be recorded to help us provide you with accurate and consistent service.
- IP Address:
When you visit our website, your IP address is recorded automatically. This unique identifier helps us monitor and improve our online services.
How Do We Use Your Information?
The information we collect is used to:
- Process Your Inquiries and Orders:
We use your details to respond to your enquiries, provide quotes, process orders, and deliver products.
- Communicate with You:
We may contact you by phone, SMS, email, or post with order confirmations, updates, or other service-related messages. With your consent, we also send newsletters and promotional material about our products and services.
- Enhance Our Website and Services:
We use analytical tools (such as Google Analytics) to monitor website usage and improve our digital services. These tools may use cookies and similar technologies to collect data such as pages visited and time spent on our website.
- Comply with Legal Obligations:
We ensure that your personal data is processed in accordance with applicable data protection laws.
Third-Party Service Providers
We may use third-party service providers to support our business functions, including email marketing and website analytics. For example, our email communications may be managed through a trusted provider. Rest assured, these providers adhere to strict data protection guidelines and are compliant with relevant privacy legislation.
Our Data Controller
The Source Print Management is responsible for managing and safeguarding your personal data. If you have any questions about this policy or our data handling practices, please contact our Data Protection Officer using the details provided below.
Cookies and Online Analytics
When you visit our website, cookies and similar technologies may be used to enhance your online experience. These tools help us understand visitor behaviour and improve the overall functionality of our website. You can adjust your browser settings to refuse cookies, though this may affect your ability to use some of our services.
Your Privacy Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate information.
- Ask for your data to be deleted or for your consent to be withdrawn for marketing communications.
If you would like to exercise any of these rights or have any concerns about how your data is used, please contact us at the details below.
Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, please get in touch:
